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Thinlabs Support Consultation (Standard Business Hours)

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Thinlabs Support Consultation (Standard Business Hours)

Available for supported Thinlabs systems, billed in 15 minute increments, between 9 AM - 5 PM, Monday - Friday (excluding holidays).

Consultations may be for:
1. Remote Hardware and Software Troubleshooting
2. Thinlabs Device Manager Remote Installation Support, Consultation and Troubleshooting
3. Firmware Image Creation, Upload and Support (a time estimate will be provided in advance by Thinlabs support personnel)

After purchase, email Thinlabs Support to schedule a consultation.
 
NOTES:
- Registration may be required to access Thinlabs documentation.
- Have the serial number of your system(s) at the time of your consultation; check the warranty status of your system(s) here.
- Calls will be rounded up to the next quarter-hour.

- If, after the phone consultation, your system(s) requires further evaluation, an RMA will be required; once approved, the system(s) will be shipped to a Thinlabs Support Center.
Price: $50.00
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